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Terms of Service

HforHosting strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers.

HforHosting reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other HforHosting customers and us against such harm.

Payment Policies, Fees, Refunds and Cancellation
Full payment is required before any hosting service is rendered, which includes renewals. Prepayment is due each 30 days following the date the account was established. Billing will continue until you cancel your hosting account. You may cancel at anytime.

As a policy, we do not offer credits or refunds for hosting time already expended.

Account Cancellation
You may cancel at anytime. To cancel your account, please contact Customer Service via contact form. You must forward your initial welcome email as confirmation of your identity. Notification of cancellation must be received at least five business days prior to your cycle date, with the cycle date being the day of the month you sign up, in order to avoid charges in full for the next cycle. It is the Client's Responsibility to secure email confirmation from HforHosting that account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be charged.

If cancellation is done by HforHosting due to restrictions violation, there will be no refund. HforHosting will only allow for the discount if cancellation is not the fault of the client, as determined by HforHosting. All monetary transactions are in $US dollars. Additional features can be added at any time. Monthly feature prices are not prorated. HforHosting Network reserves the right to change prices at any time.

Indemnification Policy
You agree to use all HforHosting services and facilities at your own risk. HforHosting specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall HforHosting be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold HforHosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against HforHosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless HforHosting Network against liabilities arising out of: Any injury to person or property caused by any products sold or otherwise distributed in connection with HforHosting server. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party.

Copyright infringement
Any defective products sold to customer from HforHosting server. HforHosting shall be the sole judge of what violates this Policy.

Server abuse policy
If we determine that any site on our servers is using too much of the server's resources and therefore abusing the server, we have the right to suspend that domain without any notice. It is then up to you to contact us and formulate a plan to get that domain activated again. We are quick to suspend any domain that abuses the server's resources due to the shared nature of the server and the negative impact an abusing domain has on other domains on the same server.

SPAM Policy
HforHosting is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the HforHosting network, by customers or any other users of the HforHosting network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the HforHosting server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to an HforHosting email address or web site URL is prohibited. The use of HforHosting Network servers as a mail drop for responses to activities described above is also prohibited. Accounts cancelled due to spam will be billed a "clean up" fee of $500.

If you have any complaints or comments regarding Spam on our network, please direct them via contact form.

Content Policy
All services provided by HforHosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless HforHosting from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all HforHosting servers. This includes sites that may infer sexual content, or links to adult content elsewhere. HforHosting Network will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to HforHosting servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links
Pirated software
Hacker programs or archives
Warez sites
MP3 Distribution

HforHosting does not host sites of its competitors or web pages promoting sites of its competitors.

Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning.

HforHosting will be the sole arbiter as to what constitutes a violation of this provision.

Email Policy
HforHosting may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. We consider mass email any email message sent to more than 100 email addresses or more than 10 news groups.

CGI Scripts Policy
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, [as long as they are not on our banned script's list] however we reserve the right to disable any CGI script that effects normal server operation or service to other HforHosting customers. You will be notified in 24 hours about offending cgi script. No chat room or similar scripts allowed.

HforHosting is not responsible for scripts that you use in your hosting. It is not our responsibility to ensure your scripts function. Please don't expect our support techs to troubleshoot aspects of your scripts or third party scripts that you use on your sites hosted on our servers.

Traffic Policy
HforHosting allows for very generous traffic, and most sites never exceed 500MB per month, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. HforHosting Network customers are discouraged from storing any files that cause excessive traffic on HforHosting servers. Please contact HforHosting Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law.

Any deliberate attempt to cause damage to HforHosting or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case.

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $3.00 for each gig of traffic exceeded. You will NOT be charged for transfer that you use beyond our generous data transfer limits without prior notification. You can monitor your transfer at anytime in your cPanel.

Backups
Full backups are made nightly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the client's responsibility to maintain local copies of their web content any information.

The "Backup Manager" is included in each hosting plan and client can use this tool to back up their files. If loss of data occurs due to an error of HforHosting, we will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, HforHosting will attempt to recover the data from the most recent archive for a $50.00 fee.

Support Policy
It is the client's responsibility to have a good working knowledge of aspects of their site's operation. Please do not expect the HforHosting support staff to teach you how to use aspects of the tools at your disposal.

 
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